Pitch AI Privacy Policy

For Pitch AI, a product owned and operated by Company, the data controller of your Personal Data is Company itself. Our approach to managing your Personal Data is centralized and direct, ensuring clarity and consistency in how your data is handled.
We are dedicated to ensuring that your data is processed in a transparent and lawful manner, in accordance with relevant data protection regulations.

At pitchai.com, we collect and process various types of Personal Data to operate our business and provide our services effectively. This data is gathered either directly from you or through your organization’s use of our services.
The types of Personal Data we collect include:

• Basic Identifying Information: We collect basic information such as your name, surname, email address, billing address, postal address, and social media details.
• Account Information: We gather usernames, passwords, and other security information critical for account creation, login, and authentication.
• Professional Information: This includes details about your professional background, educational and career history, qualifications, and photographs, as well as other pertinent registration and profile information.
• Communication and Feedback: We record any comments, questions, or feedback you share with our customer support team. This also extends to your communication preferences, preferred language, and choices made within user-controlled sections of our website. We also collect your contact information when you submit a takedown request utilizing a Digital Millennium Copyright Act (DMCA) so that we can remain in contact with you during the process and ensure that your claim is sufficiently addressed.
• Legal Transaction Information: Our pitch analysis tool collects data related to legal transactions, encompassing the content of contracts and legal documents. This may involve processing personal data pertaining to you or third parties included in these documents.
• Payment Information: We process payment-related details such as credit/debit card numbers, purchase history, billing and postal addresses, bank account details, IBANs with your consent.
• Compliance Data: We collect necessary compliance-related data including government identifiers, passports, or other identification documents, dates of birth, beneficial ownership data, and data for conducting due diligence.
• Usage Data: Our systems log information about your interactions with our website, including but not limited to cookies, device-linked data, the pages you view, the duration of your visits, access times, and other technical data regarding your use of our website, advertisements, or applications.

Any other Personal Data relating to you that you may provide to us.

At pitchai.com, a service of Company, we value your privacy and collect Personal Data through transparent and lawful processes.

Any other Personal Data relating to you that you may provide to us.

a) Directly from You:

• When you create an account or use our services, such as the pitch analysis tool.
• Vital Interests and Legal Rights. We may disclose your information whThrough communication with us via emails or messages for support or inquiries.
• While participating in interactive features, filling out forms, or providing feedback on our website.

b) Automated Collection

• As you navigate our website, we collect Usage Data and Device Data through cookies and similar tracking technologies.
• We monitor interactions with our website to understand your preferences and improve our services.

c) From Third Parties

• We may receive data from payment processing services such as Stripe, which you use to make purchases on our platform.
• Professional networking platforms like LinkedIn might be used to gather publicly available information to maintain the accuracy of the data we have.

d) Third-Party Integrations

• When you integrate or enable third-party services within our platform, such as cloud storage providers, we may receive information necessary to facilitate these services.

e) Third-Party Integrations

• If you upload or share content such as pitch decks or legal documents, we collect the Personal Data contained within those documents as part of our pitch analysis service.

f) Social Media and Online Forums

• When you interact with our social media accounts or participate in community discussions, we may collect the information you provide or share in these public platforms.

As a user of pitchai.com, provided by Company, you play a crucial role in protecting the integrity and legality of the Personal Data processed through our services. Below are your responsibilities:

• Right to Process: Before entering or uploading any Personal Data into our Web Service, you must ensure that you possess the legal right to do so. This is particularly pertinent when you create content or utilize our primary tool for pitch analysis.

• Content Creation: When you create or upload documents, such as pitch decks, to our platform, it is imperative that you have obtained all necessary consents or possess another legal basis to process the included Personal Data. We rely on your judgment and your representations that you are in compliance with all applicable laws.

• Handling of Uploaded Materials: We do not review, edit, or delete any materials you upload, including pitch decks, documents, or associated signatures, without your separate consent or a specific legal obligation. The responsibility for the accuracy, legality, and appropriateness of these documents lies with you.

• Permissions and Rights: It is your responsibility to secure appropriate rights and permissions for any Personal Data of third parties that you might process or include within the content uploaded to our service. You should not share or process Personal Data unless you have established the right to do so.

• Third-Party Data: It is your responsibility to secure appropriate rights and permissions for any Personal Data of third parties that you might process or include within the content uploaded to our service. You should not share or process Personal Data unless you have established the right to do so.

• Due Diligence: You are encouraged to perform due diligence and ensure that any Personal Data you provide to us, whether it is your data or that of others, is processed in accordance with applicable data protection laws, including but not limited to GDPR.

• Account Security: You should take all necessary steps to protect the security of your personal account information and credentials. Do not share login details or give access to your account to unauthorized users.

• Reporting Misuse: If you become aware of any unauthorized use of Personal Data within our service, or if your personal information has been provided to us improperly, please contact us immediately. This aids in the protection of privacy rights for all users.

By using pitchai.com, you acknowledge and agree to these responsibilities. We provide tools and policies to support your compliance, but we cannot be held liable for any misuse of Personal Data resulting from your actions or the actions of third parties.

As Company, we process your personal data with the utmost respect for your privacy and in compliance with the General Data Protection Regulation (GDPR) and related legal provisions. Our data processing activities are legitimate, accurate, current, and necessary for providing you with tailored and efficient services.
Below are the specific bases and purposes for which we process your personal data:

• With Your Explicit Consent: We process your data when you give us your explicit consent to do so, which you may withdraw at any time. However, the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

• With Your Explicit Consent: We process your data when you give us your explicit consent to do so, which you may withdraw at any time. However, the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

• Performance of a Contract: We process your personal data as necessary for the performance of our services, particularly our pitch analysis tool, which you engage with by uploading documents, creating content, and managing transactions through our Web Service.

• Legal Obligations: We process your personal data to comply with our legal obligations, such as tax and financial reporting, preventing, detecting and investigating security incidents and potentially illegal or prohibited activities requirements, and when processing is necessary to protect your vital interests or those of another person.

• Legitimate Interests: We process your personal data for our legitimate interests, including but not limited to: - Providing, maintaining, and improving our services to meet the needs of our users.
  - Ensuring the security and integrity of our service, including safeguarding against fraud, unauthorized transactions, claims, and other liabilities.
  - Conducting internal audits, data analyses, and research to help us enhance and develop new products and services
  - Managing our everyday business needs, such as monitoring, analyzing, and improving the reliability and performance of our services
  

• Public Interest: Where processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

• Direct Marketing: We may use your personal data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You have the right to opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

• To Fulfill Legal Claims: If necessary, your personal data may be processed for the establishment, exercise, or defense of legal claims.

• Made Public by You: If you have made the data public, we may process such data in a manner consistent with your public disclosure.

• Preventing Harm: We process personal data when necessary to prevent harm to the data subject or other individuals, especially when consent cannot be given or reasonably obtained.

We detail the purposes of our data processing as follows:

• Service Delivery: To process and deliver our services efficiently, including managing payments, fees, and charges, and to collect and recover money owed to us.

• Customer Support: To offer customer support, respond to inquiries, and improve service quality and user experience.

• Service Improvement: To maintain and enhance our services, including troubleshooting, data analysis, testing, research, statistical and survey purposes.

• User Account Management: To manage our relationship with you, including notifying you of changes to the service or privacy policy.

• Legal Compliance: To ensure compliance with legal requirements and for the protection of our business interests, including fraud prevention and enforcing our terms of service.

As special category of personal data is subject to a higher standard of privacy protection compared to other types of personal data, we only collect, use and disclose such data strictly for the identity verification purpose set out in this privacy policy.

By engaging with our services at Company, pitchai.com, you acknowledge our processing of your personal data on these bases for the purposes outlined

At pitchai.com, a service of Company , we engage with various third-party tools and service providers to enhance our services, secure data processing, and maintain high standards of user experience.We may share your personal data with third party service-providers and other third parties that require such information to assist us in providing services to you.In the course of providing these services, Third-party service providers access, collect, store and process your personal data on behalf of Pitch AI. Consistent with GDPR compliance and our commitment to data protection, we transparently outline the roles and responsibilities of our third-party data processors as follows:

Cloud Storage and Data Processing

• Firebase: We use Firebase to securely store and process your data, utilizing its robust infrastructure and data management capabilities.
• OpenAI: For advanced analytics and service enhancements, we utilize OpenAI’s processing tools to analyze data and improve our offerings.
• Google Analytics: To understand user interaction with our website, we implement Google Analytics, which provides insights into user behaviors and preferences. Google privacy practices can be reviewed here, and you can opt-out of Google Analytics here.

Payment Processing

• Stripe: We entrust Stripe with the processing of all payment transactions, ensuring secure and efficient handling of your financial information.

Customer Support and Engagement

• HubSpot: We leverage HubSpot for customer relationship management to deliver a personalized user experience.
• Chatwood: For real-time user support, we employ Chatwood services, enabling us to address your inquiries and support needs promptly.

Service Providers and Other Third Parties:

• We engage service providers, independent contractors, and consultants to facilitate and improve our products and services. These may include marketing agencies, database service providers, email service providers, and others. Our contracts with these parties are GDPR-compliant and protect the confidentiality and security of your data.

In all engagements with third-party service providers, Company ensures that data protection and security measures are a paramount part of our agreements. We diligently select partners after thorough data protection assessments, and we hold them to the same standards of data protection as set out in this privacy policy.
For further information on the recipients of your Personal Data, or if you have any questions about the safeguards we employ, please contact us using the information provided in the "Contact Us" section of our website.

In accordance with our commitment to comply with GDPR regulations, we retain your personal data only for the duration necessary to accomplish the objectives for which it was collected. Typically, this corresponds to the lifespan of your account on our Web Service. You may terminate your account using the options available in the service settings.
Should an account exhibit prolonged inactivity, we reserve the right to deactivate it. Prior to such an action, we will ensure that you are informed well in advance to allow you the opportunity to maintain your account.
When establishing the retention period for personal data, we take into account the volume, type, and sensitivity of the data, the likelihood of harm from unauthorized access or disclosure, the purposes for processing your data, if these purposes can be fulfilled by alternative means, and any relevant legal or regulatory obligations. This includes but is not limited to compliance with tax, accounting, and other statutory requirements.

At pitchai.com, we make every effort to process and store your data within your geographical region whenever feasible. However, it is important to note that in certain instances, your data may need to be transferred to and processed in countries with data protection laws that differ from those in your region.
We want to assure you that all international data transfers are conducted in strict compliance with relevant data protection legislation, including the General Data Protection Regulation (GDPR), the United Kingdomaposs Data Protection Act 2018 (UK DPA 2018), and the U.S. Privacy Shield Framework for data transfers to the USA. These transfers are made with appropriate safeguards in place, as outlined in the EUaposs Standard Contractual Clauses, which can be accessed here.
When we transfer personal data from the European Economic Area (EEA), UK, or the USA, we take every precaution to ensure that such transfers fully comply with the applicable data protection laws. This includes utilizing measures such as EU Standard Contractual Clauses or relying on European Commission positive adequacy decisions under Article 25(6) of Directive 95/46/EC or Article 45 of the GDPR, as well as adhering to the UK DPA 2018 and U.S. Privacy Shield Framework. In essence, your data rights and protections remain intact, and we employ approved contractual clauses and other necessary measures to guarantee the security and privacy of your personal data during international transfers.

Understanding Cookies
Cookies are small text files placed on your device by your web browser at the request of the websites you visit. These files contain data that can be accessed by the websiteaposs server or by our partners and third parties affiliated with our business. The utilization of cookie data can enhance site functionality and personalize your online experience.
Our Use of Cookies
To ensure an optimal user experience on pitchai.com, we employ different categories of cookies:

• Essential Cookies: Some cookies are indispensable for the operation of our web service. They enable core functionality such as security, network management, and accessibility.
• Preference Cookies: These cookies are used to remember your settings and preferences to provide a more personalized experience on our site.
• Personalization: We leverage cookies to customize content delivery, ensuring that the services and offers presented are relevant to your location and preferences.
• Analytics Cookies: To continually improve our service and products, we gather analytics data on visitor demographics and site interactions.

Managing Your Cookie Preferences
Be aware that third parties, including advertising networks and analytics service providers, might also deploy cookies, over which we exercise no direct control. These entities may set cookies that are used for performance assessment or targeting purposes.
You possess the autonomy to manage cookies. While most browsers accept cookies by default, you have the option to configure your browser to reject cookies. Please note that disabling cookies might inhibit the full functionality of our services or other websites you visit.By utilizing our website, you consent to our deployment of cookies and similar technologies as delineated in this policy. Should you object to our use of cookies in this manner, it is recommended to adjust your browser settings to reflect your preference.

Individuals in the European Economic Area, the United Kingdom, U.S.A, and across the globe have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to your personal information, as well as to seek to update, delete, or correct this information. Please contact us to the extent that Vaionex’s processing of your Personal Data is subject to the General Data Protection Regulation or other applicable laws requiring a legal basis for processing Personal Data, such as the UK Data Protection Act and the California Consumer Privacy Act, Vaionex primarily relies on its legitimate interests, described above, to process your Personal Data. Where we rely on legitimate interests to process your Personal Data, you can object to that processing by contacting us as described in contact.
You have the following rights concerning your personal data:

• Right of Access - You can ask whether we process your personal data and, if so, request access to that data.
• Right to Restrict Processing - Under certain conditions, you have the right to block or suppress further use of your personal data.
• Right to Rectification - If your personal data is inaccurate or incomplete, you have the right to have it corrected.
• Right to Erasure (Right to be Forgotten) - You can request the deletion or removal of your personal data when there is no compelling reason for its continued processing.
• Right to Data Portability - You have the right to obtain and reuse your personal data for your own purposes across different services.
• Right to Object: You can object to the processing of your personal data in certain circumstances, including for marketing purposes.
• Rights Related to Automated Decision Making Including Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

We collect and share this information for the business and commercial purposes described in above. Vaionex does not sell the personal information we collect (and will not sell it without providing a right to opt out). We may also share personal information (in the form of identifiers and internet activity information) with third party advertisers for purposes of targeting advertisements.

Vaionex reserves the right to modify this Privacy Policy occasionally. Such changes may be driven by updates in legal and regulatory frameworks, industry standards, or alterations in our services or business practices. These updates will be accessible on this webpage, and we recommend you regularly review our Privacy Policy to keep up to date. Significant changes that fundamentally impact your privacy rights will be communicated more directly, for instance through email or on our website. If you find the revised Privacy Policy unacceptable, you have the option to close your account. For requests concerning the deletion of your Personal Data held by us, please reach out to our support team.

Website www.pitchai.com is focused on ensuring the security of children’s visiting this site. This Children’s Online Privacy Policy clarifies our information gathering, disclosure, and parental consent practices concerning personal information provided by children under the age of 18 (“child” or “children”), and uses terms that are defined in our Privacy Policy. It is in accordance with the U.S. Children’s Online Privacy Protection Act (”COPPA”) and outlines our practices in the United States with respect to children’s personal information.
Regarding the children under the age of 13: We do not knowingly collect personal data of children under the age of 13. If we learn we have collected personal data from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that a child under 13 years of age may have provided personal data to us, please contact us to provide that information.
If a parent has any questions or concerns about his or her child’s use of the site, we encourage the parent to contact us at one@vaionex.com.

If you are 16 years of age or older, you have the right to direct us to not sell your Personal Information at any time (the “right to opt-out”). We do not sell the Personal Information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to Personal Information sales may opt-out of future sales at any time.
Exercise the right to opt-out, you (or your authorized representative) may submit a request to us at email: one@vaionex.com.
We will only use Personal Information provided in an opt-out request to review and comply with the request.

If you have questions or comments about this policy, email us at one@vaionex.com.